Visa Point is a registered immigration agency in South Brisbane. We have been operating since 2011 under MARN 1170356, we lodge visa applications with the Department of Home Affairs, and we represent clients at the Administrative Review Tribunal when a decision goes the wrong way.
Suite 1.12, Level 1/88 Tribune St, South Brisbane QLD 4101
Phone 0425 825 500
Monday to Friday 8am to 5:30pm, Saturday 10am to 2pm
What does an immigration agent in Brisbane actually do?
An immigration agent assesses which visa you are eligible for, prepares the application so it meets the criteria, lodges it with the Department, and handles everything that comes back.
That is the short version. Here is what it looks like in practice.
Most people arrive at our office in one of three situations. They have got a job offer and no idea which sponsored visa fits. They have got a partner and a relationship they now have to prove on paper to a stranger. Or they have got a refusal letter with a date on it and about three weeks to do something.
The work has the same shape in each case. We check your circumstances against the current criteria, tell you which subclass you actually qualify for, then build the application so the case officer does not have to guess at anything.
That last part matters more than most people expect. A refusal is very often not a case of someone being ineligible. It is a case of the evidence never being put in front of the decision maker clearly enough.
Registered, and why you should check that yourself
Robbie Toor has held MARN 1170356 since 2011. Registration is administered by the Office of the Migration Agents Registration Authority.
You can verify that number at mara.gov.au before you pay anyone anything, and we would encourage you to do it. Immigration is one of the few industries where people routinely hand over thousands of dollars and their passport to someone whose credentials they never checked. The register is public and the search takes about thirty seconds.
Registered agents are bound by a Code of Conduct. It requires a written fee agreement before work starts. It also prohibits guaranteeing a visa outcome. If somebody guarantees you a visa, they are either unregistered or they are breaching the code, and neither one is a person you want handling your file.
Visas we work on
Employer sponsored
Subclass 482 Skills in Demand, subclass 186 Employer Nomination Scheme, subclass 494 Skilled Employer Sponsored Regional. We act for the sponsoring business as well as the applicant, which covers the sponsorship and nomination stages, not just the visa.
Employer sponsored visas →
Skilled migration
Subclass 189, 190 and 485. Points assessment, skills assessment, expression of interest, state nomination.
Skilled migration →
Skilled regional
Subclass 491, 494 and 191, including the Queensland DAMA pathways that sit outside the standard occupation lists.
Skilled regional →
Partner and family
Subclass 820/801 onshore, 309/100 offshore, and the 300 prospective marriage visa. Parent visas, remaining relative, child visas.
Partner visas →
Student
Subclass 500, with course and provider advice where the study is meant to lead somewhere afterwards.
Student visas →
Skills assessments
TRA, VETASSESS, ACS, AHPRA and ANMAC.
Skills assessments →
Refusals and appeals
Notices of intention to refuse, section 57 natural justice responses, health and character waivers, and representation at ART hearings.
ART appeals →
Robbie handles every visa type except Protection visas.
Consultations in English, Punjabi and Hindi
Robbie came to Australia from the Indian subcontinent and has lived here more than 26 years. He speaks English, Punjabi and Hindi, and consultations run in whichever you are most comfortable with.
It shortens a particular conversation, the one about what your overseas qualifications and work history are actually worth against an Australian assessing authority. That conversation goes better when nobody is translating in their head.
Who we see
The office sits in South Brisbane, about five minutes from the CBD, with parking nearby and a short walk from South Bank station.
Clients come in from Brisbane, Logan, Ipswich, Springfield, Redlands, the Gold Coast, the Sunshine Coast and Toowoomba. For everyone else in Queensland, interstate or overseas, we run appointments by phone and video, and that is most of our regional work.
Immigration agent or immigration lawyer?
For the overwhelming majority of visa applications there is no difference in what the two can do, and the registered agent route usually costs less.
A lawyer becomes necessary at judicial review in the Federal Circuit and Family Court, or where the matter runs into law outside the Migration Act. We will tell you when you have hit that point rather than take a file we cannot finish.
The full comparison, including a table of what each one can do →
Why clients pick us
Fourteen years of registration sits behind the advice you get here. That means fourteen years of approvals, refusals and tribunal hearings, which is a different thing to fourteen years of reading the policy manual.
You deal with Robbie directly. There is no case manager passing messages back and forth from someone you never actually meet.
If there is no viable pathway for you, we will say so in the first consultation rather than after you have paid for a full application. It is a worse business model. It is a better outcome for the person sitting across the desk.
Preparing an application and running an ART hearing are two different skills, and we do both. That changes how we write applications, because we know how they read to someone reviewing them later.
Fees go in writing before any work starts, as the Code requires.
What happens when you book
1. Consultation. You explain the situation. We tell you what you are eligible for, what the realistic prospects are, and what it costs.
2. Written agreement. Fees in writing before anything starts.
3. Documents. You get a list built for your case, not a generic checklist.
4. Preparation and lodgement. We draft the submission, assemble the evidence, and lodge.
5. After lodgement. Every letter from the Department comes to us. You hear from us when there is something to hear.
Book an appointment
Call 0425 825 500, email visas@visapoint.com.au, or book online.
Visa Point Studies and Immigration
Suite 1.12, Level 1/88 Tribune St, South Brisbane QLD 4101
MARN 1170356
Monday to Friday 8am to 5:30pm, Saturday 10am to 2pm