Mon-Fri 8am-5:30pm | Sat 10am-4pm MARN 1170356
MARN 1170356 | Registered Migration Agent

Privacy policy

Privacy policy for Visa Point Migration Services.

Visa Point Migration Services ABN 41 155 175 769 is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the MARA Code of Conduct for registered migration agents.

Information we collect

We collect personal information necessary to provide immigration advice and assistance: your name, contact details, date of birth, nationality, passport details, visa history, employment history, educational qualifications, family details and health information. We may also collect financial information where relevant to your visa application.

How we use your information

We use your information to assess your visa options, prepare and lodge applications, represent you in dealings with the Department of Home Affairs and the ART, communicate with you about your case, and meet our legal and regulatory obligations. We do not use your information for marketing unless you have given explicit consent.

Disclosure

We may disclose your information to the Department of Home Affairs, the ART, skill assessing authorities, education providers, and other parties where you have authorised us or where required by law. We do not sell your information.

Storage and security

We store your information securely using physical and electronic security measures. Access is restricted to staff who need it. We retain information for the period required by our regulatory obligations.

Your rights

You can access and request corrections to your personal information by contacting us at visas@visapoint.com.au or 0425 825 500. Complaints about privacy can be lodged with the Office of the Australian Information Commissioner at www.oaic.gov.au.

Contact

Visa Point Migration Services, Level 1, 88 Merivale Street, South Brisbane QLD 4101. Phone: 0425 825 500. Email: visas@visapoint.com.au.

Last updated: October 2026

Visa refused? Notice of intention received? Visa expiring?

ART review deadlines are typically 21 days from the refusal notice date. NOI response deadlines are typically 28 days. Missing these deadlines usually means losing the right to respond or appeal. Every day you wait reduces your options.

Call Robbie Toor (MARN 1170356) directly

0425 825 500

Mon-Fri 8am-5:30pm | Sat 10am-4pm

Not sure which visa is right for you?

Get a free assessment from a Registered Migration Agent. We will review your situation and let you know your options.

Free assessment Call 0425 825 500